Delivery costs depend on the package weight and destination. Additionally, you can calculate delivery costs during checkout on our website.

We use Australia Post & Sendle for all deliveries. Therefore, delivery times depend on their schedule and reliability.

Delivery times depend on Australia Post’s and Sendle's schedules and vary by location and delivery method. Domestic metro orders arrive within 3-5 business days. Regional deliveries take slightly longer, while international orders may take 7-21 business days.

If you need to modify your delivery address, contact us immediately at info@empulsesports.com. We’ll do our best to accommodate changes, but we cannot guarantee adjustments once Australia Post processes the order.

If your package is damaged or lost, promptly contact our customer service team. We will collaborate with Australia Post to resolve the issue and ensure your satisfaction.

Yes, we offer an expedited delivery option through Australia Post. You can select this option during checkout, depending on your location’s availability.

We aim to deliver all items in a single shipment. However, sometimes we may divide your order into multiple shipments to expedite delivery or due to item availability with Australia Post.

Some products may have delivery restrictions based on size, weight, or regulatory requirements, as per Australia Post’s guidelines. We clearly indicate any such restrictions on the product page.

Certain shipments via Australia Post may require a signature upon delivery, depending on the item’s value. If you have specific delivery instructions or preferences, please include them when placing your order.

Contact Us: For any additional queries or detailed information about our delivery policies, please reach out to us at info@empulsesports.com. Our dedicated team stands ready to assist you, ensuring a smooth and enjoyable shopping experience with Empulse Sports. Follow us on Instagram and Facebook.