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Free standard shipping on orders over $60
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Personalise with your logo or an image, minimum order quantities start from 25 units. Perfect for corporate gifts, events, and celebrations. Wether you are celebrating a graduation, end of season or promoting your own business, these water bottles are sure to make an impact.
Long-lasting and sustainable, ideal for active lifestyles and everyday use. Ideal for fitness enthusiasts, professionals on the go, or anyone seeking high-quality hydration. The ceramic lining ensures no metallic taste. Check out our full range of custom drinkware here. Follow us on Instagram and Facebook for more content.
EMPULSE Custom Ceramic Lined Water Bottle –We've got you covered.
Non-Returnable & Non-Refundable: Customized products are made specifically for you and are therefore non-returnable and non-refundable. This includes products that have been personalized, tailored, or made-to-order.
Exceptions: In the unlikely event that your customized product is faulty or has a manufacturing defect, we will gladly accept a return or provide a replacement. To qualify for this exception, the defect must be reported within [insert time frame, e.g., 7 days] of receiving the item.
Return Process: If your product is faulty or defective, please contact our customer service team at [contact information] with your order details and photos of the defect. We will guide you through the return or replacement process.
At Empulse Sports, we cater to our customers no matter where they are located. Our commitment is to bridge the distance between our collection and your doorstep. Although we cannot guarantee specific delivery dates, we pledge to get as close to your expected date as possible.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
If circumstances beyond our control impact our proposed delivery timeline, we appreciate your understanding. We assure you that our commitment to communication remains unwavering. However, understand that our liability, as permitted by law, will not encompass the repercussions of such delays.
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