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Free standard shipping on orders over $60
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
355mL Wine Tumbler
Grab your drinks and head out in style! These insulated 12oz / 355mL tumblers are perfect for celebrations, brand promotions, and product launches. With double-wall stainless steel and vacuum insulation, they keep your drinks cold for up to 12 hours. Customize with your monogram or logo and choose your favorite color combo for a personal touch.These BPA-free tumblers come with a clear push-on lid to prevent spills, making every sip enjoyable, whether you’re on the go or at your next big event!
Non-Returnable & Non-Refundable: Customized products are made specifically for you and are therefore non-returnable and non-refundable. This includes products that have been personalized, tailored, or made-to-order.
Exceptions: In the unlikely event that your customized product is faulty or has a manufacturing defect, we will gladly accept a return or provide a replacement. To qualify for this exception, the defect must be reported within [insert time frame, e.g., 7 days] of receiving the item.
Return Process: If your product is faulty or defective, please contact our customer service team at [contact information] with your order details and photos of the defect. We will guide you through the return or replacement process.
At Empulse Sports, we cater to our customers no matter where they are located. Our commitment is to bridge the distance between our collection and your doorstep. Although we cannot guarantee specific delivery dates, we pledge to get as close to your expected date as possible.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
If circumstances beyond our control impact our proposed delivery timeline, we appreciate your understanding. We assure you that our commitment to communication remains unwavering. However, understand that our liability, as permitted by law, will not encompass the repercussions of such delays.
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